Understanding customers means getting close to them


Introducing the East region

Welcome to NFU Mutual’s East region. As a new Agent you’ll be leading your agency that is already a key part of the NFU Mutual Agency Network. It’s a region that is full of potential, and the business growth opportunities open to you and your partner Agent(s) are significant.

After all, NFU Mutual’s reputation has been built upon developing long-standing and effective relationships with both customers and agencies. Our experienced team are here to help you as you develop your agency’s full potential. Because ultimately our success as a region is based on the success of your business.


As Regional Manager, I set, lead and deliver that sales and service strategy for the East region. Supported by an exceptional regional team, it’s my job to oversee and nurture the relationships between NFU Mutual and each agency across the region and ensure that continuous growth is achieved in a regulatory compliant and customer focused way.

The team are here to help you and your partner Agent(s) as you grow and develop your agency. So you can expect a wide range of support, from facilitating access to leadership and business development training and provision of technical product knowledge training, to support as you develop and execute the growth plans for your business. All designed to help to enable you to achieve your ambitions for your business.

Mike Alder, Regional Manager


The East region

The East region covers the counties of Norfolk, Suffolk, Cambridgeshire, Essex, Bedfordshire, Hertfordshire and Cambridgeshire. It’s a major agricultural region and the Agency Network works closely with local NFU representatives to support a variety of customers.

As well as large-scale arable farms, there are major pig, poultry and horticultural interests, as well as a large food processing sector and a busy local tourism industry. The London commuter belt and M11 corridor also offer plenty of potential high net worth customers. The regional team will help you as you shape your business plan to make the most of these opportunities.

The East region in numbers


Agent offices





NFU-Mutual-Careers-Company-bonus-black copy.png

assets under management


Meet some of the Agents


Kayleigh Mackness, Senior Agent (West Essex)

After joining the local NFU Mutual branch in 2007 following sixth form, I then became a Branch Manager and the local NFU Group Secretary when I was 21. It was amazing to be given that kind of responsibility so young, but with the support of NFU Mutual I learned a lot and was better prepared for when I then made the leap and became a self-employed Agent in 2015.

It was another big step, but the challenge of the role is what has kept me at NFU Mutual for more than 13 years and meant that I’ve never seriously considered commuting to London to work in the City. I think to be a successful Agent you must be adaptable as change is the only constant, but it’s more of a lifestyle than a job, and really rewarding being able to give good advice to protect people you know.


James Oakes, Farming Agent (Cambridge)

I was working for a farming insurance company in New Zealand and they had an exchange programme with NFU Mutual. That’s how I heard about the Agent role. The mutual aspect of the business really appealed to me – I think that’s how insurance should be done. And it was a chance to come back to the UK. I was also attracted by the NFU Group Secretary role, with opportunities to build member engagement through branch meetings, ad-hoc support and lobbying.

I love spinning the different plates as an Agent – looking after customers, leading a team, strategy, sales planning, finance, HR, marketing – as well as the freedom to shape the business. It’s a job with a huge amount of variety. And being part of the community gives you a great opportunity to build long-lasting relationships with local farms and businesses.


Neil Kenyon, Senior Agent and Group Secretary (Suffolk Coastal)

I had a rural upbringing and have always had a strong interest in country life. So when I saw the chance to become an NFU Mutual Agent, the rural link jumped out – and 25 years later, I still love the job. I enjoy being able to take my own decisions and be entrepreneurial within the NFU Mutual framework.

And I love building relationships with clients, seeing their businesses and families grow and going on the journey with them. As part of the NFU Agent liaison group, I also get a chance to put a lot back into the national business. This gives Agents a voice and it’s great to be part of conversations that influence changes and initiatives.

Current agency opportunities

Here are just some of the opportunities that we currently have in the East region. Simply, click on the title to find out more.

You can see all the opportunities we have available by clicking the ‘See all opportunities’ button. But don’t forget, if you can’t find your perfect one right now, you can 'Register for alerts' or ‘Make a speculative application’. That way, we’ll get in touch when a relevant opportunity does come up.

We're always pleased to hear from talented people, so if you have any questions about the opportunities that we have available, or if there's anything else you'd like to know before you apply (or indeed during the application process), please don't hesitate to get in touch.

Email the resourcing team